links for 2008-05-12

A tale of an airline’s stupidity and bad customer service.

Interesting research into how we perceive someone can change our attitude towards them in terms of accountabiliaty towards a crime.

An iPhone user wants to switch to a Blackberry, how many others do?

Interesting review of a crazy book that I need to read now, examining consciousness and how it possibly came about in humans.

Some of the planned feature updates for PHP6.