Blog Archives

The Year of C.E.O. Failures Explained – NYTimes.com

However, business schools seem to create an environment that rewards not making happy customers, not doing the ethical thing, not doing the thing that protects the environment down the road.

Tagged with: , , , , ,
Posted in Business, Culture, Quick Posts, User Experience
Short Link: http://jty.me/u8dyEk

ZDNet – AVOS’ Delicious Disaster: Lessons from a Complete Failure

The second (maybe even third) great migration from Delicious is in effect only this time since exporting is broken, people are even more upset.

Tagged with: , , , ,
Posted in Business, Communication, Quick Posts, User Experience
Short Link: http://jty.me/o6lQry

Online Video News – Netflix’s DVD business: Does Qwikster have a future?

How long until Qwikster becomes just another forgotten piece of internet real estate?

Tagged with: , , , , ,
Posted in Business, Communication, Quick Posts
Short Link: http://jty.me/rheoRP

Seth’s Blog – How should you treat your best customers?

I love the thought of flipping the idea of what a best customer means.

Tagged with: , , ,
Posted in Marketing, Quick Posts
Short Link: http://jty.me/iayWRb

Seth’s Blog – Sadly stuck with the status quo

Easily the best way to improve customer facing aspects of a company is for top executives to have go through all of what you expect your customers to do.

Tagged with: , , , , , ,
Posted in Design, Programming, Quick Posts, User Experience, Web Design
Short Link: http://jty.me/gRL3We

Dustin Curtis – The Clear War by Kevin Mattice

The designer is the final person who should be there fighting for clarity on behalf of the customer.

Tagged with: , , , , ,
Posted in Design, Economics
Short Link: https://justinyost.com?p=1333

Subscribe

Subscribe to this site via RSS | Twitter | App.net

Follow me on Twitter | GitHub

Newly Finished Books